SMS Terms & Conditions
Effective Date: March 2026
1. Program Description
Revusup Retention provides SMS messaging services on behalf of automotive dealerships. By opting in, you may receive text messages related to your vehicle, including vehicle service reminders, special offers, trade-in and upgrade opportunities, dealership callbacks, and other vehicle-related communications from your dealership.
2. Who Sends Messages
Messages are sent by Revusup Retention, a product operated by Eckert Group LLC, on behalf of your automotive dealership. The dealership name will generally be referenced in the message content.
3. Message Frequency
Message frequency varies based on your interaction with the dealership and the nature of your vehicle relationship. You may receive multiple messages per month. Revusup Retention will never send unsolicited promotional bulk messages unrelated to your dealership relationship.
4. Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Revusup Retention does not charge any additional fee for SMS messages. Please contact your mobile carrier if you have questions about your plan's messaging rates.
5. How to Opt Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. You may also reply STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. Upon receipt of your opt-out request, you will receive a confirmation message and no further messages will be sent, except as required by law. To resubscribe, reply START or YES.
6. How to Get Help
Reply HELP to any message for assistance. You may also contact us directly at support@revusup.com. We will respond to help requests within 2 business days.
7. Privacy & Data Use
Your mobile phone number and any information you provide will be used solely to send you messages authorized under these terms. Your phone number will not be shared with, sold, or rented to any third parties for their own marketing purposes. Your information is stored securely and used only in connection with your dealership relationship through Revusup Retention.
Opt-out requests (STOP) are processed immediately and your number is flagged to prevent future outbound SMS communications.
8. Contact Information
For billing or account questions, contact us at:
- Email: billingadmin@revusup.com
- Website: revusup.com
For general support: support@revusup.com